Privacy Policy
1. Introduction
PhysioRehab Group ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or interact with us in any other way.
2. Information We Collect
We may collect and process the following types of personal information:
-
Personal Identification Information: Name, email address, phone number, date of birth, and address.
-
Health Information: Medical history, treatment records, and any other health-related information you provide to us.
-
Payment Information: Credit card or payment details for billing purposes.
3. How We Use Your Information
We may use your personal information for the following purposes:
-
To provide and manage our services, including scheduling appointments and managing treatment plans.
-
To communicate with you regarding your care, appointments, or inquiries.
-
To process payments for our services.
-
To improve our services based on your feedback and interactions.
-
To comply with legal obligations, such as record-keeping requirements and responding to lawful requests from authorities.
4. Sharing Your Information
We may share your personal information with:
-
Service Providers: Third-party providers who assist us with services such as payment processing, IT support, or marketing. These providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing services to us.
-
Healthcare Professionals: With your consent, we may share your health information with other healthcare providers involved in your care.
-
Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
-
Access the personal information we hold about you.
-
Request corrections to any inaccuracies in your information.
-
Withdraw your consent to the processing of your information, where applicable.
-
Request the deletion of your personal information, subject to legal and contractual obligations.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: